What is Hirestreet Pre-Loved?
Hirestreet Pre-Loved is items that we had to rent but have now decided to sell. So, you're able to keep any items that bought through our Pre-Loved Collection.
Can I return a pre-loved item?
We do not offer returns, refunds of exchanges for pre-loved items.
Are pre-loved outfits cleaned?
All pre-loved clothes that have been previously rented have been cleaned in accordance with with our cleaning standards.
Do you have a physical store?
No, at the moment we are solely online.
Can I cancel my order?
You can cancel your order within 6 hours from when you placed your order, however, items that have been despatched cannot be cancelled. Please email firstname.lastname@example.org if you would like to cancel your order.
How much is delivery?
Our standard fee is £2 per order.
When will I receive my order?
Please leave up to 7 days for your order to arrive. Delivery times can vary.
Where do you deliver?
We offer delivery UK wide.
Please see Royal Mail's Terms & Conditions: