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Privacy Policy

References in this Privacy Policy Statement to "we", "us" and "Hirestreet" are to HIRESTREET Limited (Trading as HIRESTREET).

This privacy policy sets out how HIRESTREET Limited uses and protects any information that you give us when use this website. We are committed your privacy. Our privacy policy statement is given below. If we make change to this policy, we will notify you by updating this statement on our Website. 

DEFINITIONS AND INTERPRETATIONS 

Data

means all the information you submit to us via the Site.  This definition, where appropriate, incorporates the definitions provided in the Data Protection Act 1998.

Cookie

means a small text file placed on your computer by the Site when you visit certain parts of the Site and/or when you use certain features of the Site. 

UK and EU Cookie Law

means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

User

means you or anyone who uses the Site.

 

SCOPE OF THIS POLICY

This Policy applies only to the actions of you and us when using the Site.  It does not extend to any websites that can be accessed from the Site including, but not limited to, any links we might provide.

WHAT DATA DO WE COLLECT?

  • name
  • contact details including email and telephone number
  • address details 
  • date of birth
  • demographic information such as postcode, preferences and interests;
  • IP address (automatically collected)
  • web browser type and version (automatically collected)
  • operating system (automatically collected)
  • a list of URLs starting with a referring site, your activity on the Site, and the site you exit to (automatically collected)

We use surveys and review forms to obtain further information about the usage of our Website to help us develop and improve. 

WHAT WILL THE DATA BE USED FOR?

Your data enables us to successfully fulfil your orders. This information helps us to understand your needs and to provide you with an effective rental service.

We may send promotional emails, special offers or other information which we think you may find interesting to the email address which you have provided. If you do not wanted to be contacted for these purposes you can update your email preferences at any time.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. 

SECURITY OF INFORMATION

To prevent unauthorised access/usage to/of our data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

WHAT INFORMATION DO WE SHARE WITH OTHERS?

We may, from time to time, use other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services have access to some of your Data.

Any Data used by such parties is used only to the extent required by them to perform the services that we’ve requested.  Any use for other purposes is strictly prohibited. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Any Data that is processed by third parties will be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. Once you have clicked on these links and left our site please note that we do not have any control over that website and are not responsible for the protection and privacy of any information you provide whilst visiting such sites. Always exercise caution when sharing your personal data.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to help@hirestreetuk.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

YOUR RIGHT TO WITHHOLD INFORMATION

You may access certain areas of the Site without providing any Data at all but to use all features and functions available on the Site you may be required to submit certain Data.

You may restrict your internet browser’s use of Cookies – we suggest that you look at the “Tools” setting for your internet browser. See below under “Cookies” for more information.  

COOKIES

The Site may place and access certain Cookies on your computer.  These are first party Cookies and we place them via the Site and only we use them.  We use Cookies to improve your experience of using the Site and to improve our range of products and/or services.  We choose the Cookies we use carefully and have taken steps to make sure that your privacy is always protected and respected.

By using the Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services and/or parties other than us. We use third party Cookies on the Site to enable third parties with whom we do business to hold and evaluate Data if they are a party to any transaction on the Site. These Cookies are not integral to the functioning of the Site and can be disabled.

All Cookies used by the Site are used in accordance with current UK and EU Cookie Law.

Certain features of the Site need Cookies for those features to work.  UK and EU Cookie Law deems these Cookies to be “strictly necessary”.  In those cases, we don’t ask for your consent to place them but you can still block these Cookies by changing your internet browser’s settings as detailed below.

The Site uses analytics services provided by Google and others.  “Analytics” is a set of tools used to collect and analyse how the Site is used which then helps us understand the needs of our Users.  This, in turn, means that we can to improve the Site and the products and/or services offered through it. 

You don’t have to let us use these analytic Cookies but when we use them your privacy and safe use of the Site are not at risk.

The analytics service may place Cookies on your device immediately you visit the Site and it may not be possible to obtain your consent before it does.  You can remove these Cookies and prevent future use of them by following the steps set out below:

  • You can choose to enable or disable Cookies in your internet browser.
  • Most internet browsers enable you to choose whether you wish to disable all Cookies or only third party Cookies.
  • By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  • You can choose to delete Cookies at any time but if you do you may lose any information that enables you to access the Site quickly and efficiently and you may lose your personal settings.

We recommend that you make sure that your internet browser is up-to-date and that if you are not sure about anything you look at the help and guidance provided by your internet browser.

CHANGES TO POLICY

We have the right to change this Policy as and when we decide from time to time or as may be required by law.  Any changes will be immediately posted on the Site and you are deemed to have accepted the terms of this Policy on your first use of the Site following those changes.